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Net Promoter is a customer feedback methodology (and a registered trademark of Fred Reichheld, Bain & Company, and Satmetrix).

Our app 'Make-feedback' allows you to operate the system via SMS messages. It allows you to receive scores from clients and also send SMS messages, thus initiate feedback from your clients.

The Make-feedback app also allows you to view all your feedback, calculate the your net promoter score between certain dates and it allows you to view promoters, passives or detractors between any particular dates you set.

At the very least, the app allows you to get customer feedback via SMS for a very small fee (you would have to pay a continuous fee for a service outside this Android app)

We hope you find our app very useful and it helps your organisation to grow and improve!